Frequently asked questions
What is included in a Buddy Bag?
Buddy Bags include an unstuffed 8 inch or 16 inch buddy, a package of soft cotton stuffing, a special heart to bring your buddy to life, a birth certificate, and a drawstring backpack.
How do you make a buddy?
How do I schedule a birthday party?
How do you process payments?
We use Square Cash and Paypal to process our payments. We can process in person payments with a card reader, email invoice through Square, or through Paypal. You enter your payment information through their secure website. You never give us your number, and your privacy is protected. More information can be found at www.squareup.com and www.paypal.com
How much does shipping cost?
Shipping costs can vary. Our most common form of shipping is flat rate with USPS. This starts at $8.00 and increases based on weight and how far we are shipping. We work to ship at the lowest cost with the fewest boxes to keep costs down. We do not make money on shipping charges or packaging. You pay what we pay.
Will my child be able to open their buddy after stuffing it?
Once you stuff and close your buddy, it is very difficult to reopen and get to the stuffing. As a parent, this was reassuring to me. I didn't want my two year old opening her unicorn and pulling the stuffing out while she should be cuddling with it in bed.
Is The Buddy Lab independently owned or a franchise?
The Buddy Lab is 100% family owned and operated. We are a husband and wife who both have full time jobs in education. We started this business as an answer to expensive birthday parties and a way to provide affordable family fun. We are the first create your own stuffed animal business in Mansfield, TX. You could visit the big stores at the mall or contact a large franchise to get your stuffed animals. But if you choose to do business with The Buddy Lab, you are choosing to support a small family owned business. We appreciate your support! Check out our story to learn more about us and why we started The Buddy Lab.
Are you the same as Stuff A Buddy TX?
Yup, that's us! We started our business as Stuff A Buddy TX in 2019. We recently rebranded to The Buddy Lab in order to prevent confusion with similar businesses throughout the US. We are super excited about our new name and brand!!